Terms of service

1. Business Overview

GoSrivi sells authentic Srivilliputhur Palkova sweets online. Our products are freshly prepared and perishable.

By using our site, you confirm that you are at least 18 years old or have parental consent to make a purchase.

All products are handmade and may have slight variations in taste, texture, or appearance.
Orders are confirmed only after full payment.
Once an order is placed, it cannot be cancelled as our sweets are made fresh.

Prices listed on our website are in Indian Rupees (INR) and include applicable taxes.
We reserve the right to update prices without prior notice.
Payments are processed securely through our chosen payment gateway. We do not store card details.

We ship across India to the addresses you provide during checkout.
Delivery timelines depend on the courier partner and your location.
We are not responsible for delays caused by courier companies or unforeseen circumstances.

Due to the perishable nature of Srivilliputhur Palkova, we do not accept returns or provide refunds.
If your order arrives damaged or incorrect, please contact us within 24 hours with a photo of the package so we can review and assist.

All content on gosrivi.com (logos, images, text, recipes) is the property of GoSrivi and cannot be copied or used without written permission.

GoSrivi will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

We may update these Terms of Service from time to time. The latest version will always be available on this page.

For questions about these Terms, contact us:

Business Name: GoSrivi
Email:
Phone/WhatsApp:
Address: